Parent Information > Parent Survey Results 2011

Parent Survey Results 2011

The annual Casterbridge Parent Survey was carried out in July to enable us to understand from our parents what we are doing well and what we can improve upon.
At Horseshoe Day Nursery and Preschool 98% of parents were satisfied with the overall experience at the nursery and when asked how likely parents were to recommend us we scored 8.3 out of 10. To summarise the findings, parents love the environment (100% agree), the children are well stimulated (94% agree), the food is tasty and nutritious (84% agree) and the quality of resources is very high (89% agree), plus 100% of parents of preschool children said that the preschool is excellent preparation for school. Parents said they would like more verbal feedback and our administration could be worked on, we are committed to improving these areas.
Quotes from the Parent Survey:
‘We have been extremely happy with Horseshoe Nursery over the last 3 years. Our child loves going and has a good network of friends. I have recommended Horseshoe to friends and colleagues and would be happy to do so again.’
‘There is a wide choice of activities that children are involved in from physical, to creative, to learning about wildlife and animals which I think is excellent for my child’s development.’
Our experience of Horseshoe has been outstanding since day one, they have sensitively understood our son’s individual needs, been genuinely concerned when he is unwell and proactively sought to enhance his development.’
‘It has fantastic outdoor space, the staff genuinely care about the children and that comes through.’
‘I am extremely happy with our choice of childcare with Horseshoe Nursery. I think the overall care and attention to the well-being of the children is excellent. There is so much outdoor space and the nursery staff really use this to stimulate the children with various activities and events. My child always looks well cared for and loved when I pick him up and is obviously happy there.’
‘Amazing, caring and sympathetic staff who love working with children and their enthusiasm shines through.’
‘I would always recommend the nursery. Have been there for 4 years and has provided outstanding care from the baby room to preschool.’
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